FAQs

At ChilliClove, we focus on delivering fresh, flavorful, and carefully processed spices. Our spices go through a meticulous process to ensure you get the most authentic taste in every pack. We’re committed to providing a “homemade” touch in every spice, ensuring premium quality that enhances your cooking experience.

Yes, all ChilliClove spices are free from preservatives and artificial colors. Our goal is to provide pure, natural spices without any unnecessary additives, so you can enjoy real flavor in every dish.

To maintain freshness and flavor, store your ChilliClove spices in a cool, dry place away from direct sunlight. Make sure to keep the packets or containers tightly sealed after each use to preserve the potency of the spices for longer periods.

Yes, we offer a wide range of both whole and ground spices to suit your cooking needs. From whole cumin seeds to ground chili powder, ChilliClove has all the essential spices for your kitchen.

Placing an order on ChilliClove.com is simple:
1. Browse through our selection of spices.
2. Add your chosen products to the cart.
3. Proceed to checkout and fill in your shipping details.
4. Choose a payment method and complete your purchase.
You’ll receive a confirmation email once your order is placed successfully.

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets like Paytm, PhonePe, and Google Pay for your convenience.

Typically, orders are delivered within 2-3 business days across India. Delivery times may vary depending on your location and shipping partner. You will receive a tracking link once your order is shipped so you can monitor its progress.

Yes, we ship to most locations across India. During checkout, you can enter your pin code to check if delivery is available in your area.

Yes, we offer free shipping on orders above ₹1000. For orders below this amount, a nominal shipping fee will be applied at checkout.

Yes, once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your package until it reaches your doorstep.

We strive to provide you with the best quality spices. However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as per our policy. For more details, visit our Returns and Refunds section.

You can reach out to our customer support team via:
• Email: support@chilliclove.com
• Phone: [Your Customer Care Number] Our team is available Monday to Saturday from 9 AM to 6 PM IST to assist you with any queries or concerns.

Orders can be modified or canceled before they are dispatched. Please contact our customer support as soon as possible if you need to make changes to your order. Once the order is shipped, modifications or cancellations may not be possible.

Yes, ChilliClove offers bulk purchasing options for restaurants, retailers, and catering businesses. Please contact us at support@chilliclove.com for more information on bulk pricing and delivery.